#19: Healing the Healers: Overcoming Burnout and Perfectionism with Amna Shabbir, MD

#19: Healing the Healers: Overcoming Burnout and Perfectionism with Amna Shabbir, MD

Healing the Healers: Overcoming Burnout and Perfectionism

In this compelling episode, we speak with Dr. Amna Shabbir, a North Carolina-based physician, coach, and mentor who has transformed her life after overcoming healthcare burnout, postpartum depression, and anxiety. Dr. Shabbir now dedicates her career to helping fellow physicians live more fulfilled and balanced lives through personal development, coaching, and mentorship.

As the healthcare industry faces a burnout crisis, Dr. Shabbir's journey offers valuable insights into the challenges that many physicians face—particularly those who struggle with perfectionism. Having walked this path herself, she brings empathy, experience, and practical strategies to help medical professionals reclaim their well-being and passion for their careers.

In this episode, Dr. Shabbir shares:

  • Her personal battle with burnout, postpartum depression, and anxiety.
  • How perfectionism contributes to burnout and practical ways to address it.
  • Effective self-care strategies for physicians and healthcare professionals.
  • How to build emotional resilience and find balance in a demanding career.
  • Tips on seeking mentorship and support to foster long-term well-being.

Connect with Dr. Amna Shabbir:

Whether you're a physician, healthcare provider, or someone dealing with stress and burnout, Dr. Shabbir's insights will guide you toward a healthier, more balanced life.

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Follow the Host, Kelly Buckley:

Stay connected with Kelly Buckley and join her journey of healing, resilience, and gratitude. Follow her on social media for more inspiring content, updates on future episodes, and insights on living a life full of hope and purpose.

If you enjoyed this episode, don't forget to subscribe to the podcast, share it with your friends and family, and leave a review. Your support helps spread the message of hope, resilience, and gratitude to more listeners around the world.


00:00:02
Hello, everybody,

00:00:03
and welcome to another

00:00:04
episode of Broken Beautiful Me,

00:00:06
Stories of Hope,

00:00:07
Gratitude and Resilience.

00:00:10
This morning,

00:00:11
I am so lucky to have as a

00:00:13
guest Dr. Amna Shabir.

00:00:17
She is the founder and CEO

00:00:19
of the Early Career Physicians Institute,

00:00:22
a national board certified

00:00:23
health and wellness coach,

00:00:25
a master certified

00:00:27
life coach,

00:00:28
and a dual board certified

00:00:30
geriatrics and internal medicine doctor.

00:00:33
She passionately supports

00:00:35
early career physicians in

00:00:36
navigating life and medical

00:00:38
training challenges,

00:00:40
helping them excel

00:00:41
professionally and personally.

00:00:43
She advocates for mental

00:00:44
health access for

00:00:45
healthcare workers and is a

00:00:47
proud Dr. Lorna Green

00:00:49
Heroes Foundation ambassador.

00:00:52
Welcome, welcome, Dr. Amna Shabir.

00:00:55
Thank you for having me on the show,

00:00:57
Kelly.

00:00:59
So I was reading a little

00:01:02
bit about your bio this

00:01:03
morning and watching some of your videos,

00:01:06
and I encourage our

00:01:07
listeners to seek it out

00:01:08
because there's just little

00:01:09
nuggets of wisdom,

00:01:10
especially in your Instagram page.

00:01:12
I love your Instagram page.

00:01:13
It's wonderful.

00:01:16
In your bio, I was reading,

00:01:18
after years of pushing

00:01:19
through the demands of medicine,

00:01:21
I hit a wall.

00:01:23
Burnout and moral injury left me depleted,

00:01:25
and I knew something had to change.

00:01:28
That moment became the

00:01:29
turning point for my

00:01:30
journey from burnt out

00:01:31
physician to a wellness

00:01:33
advocate and certified

00:01:34
wellness and life coach

00:01:36
dedicated to helping others

00:01:37
reclaim their wellbeing.

00:01:39
So tell us how you harness

00:01:43
your personal struggle to

00:01:45
become a wellness advocate for others.

00:01:47
I just think that's beautiful.

00:01:49
Thank you.

00:01:50
I think we all have stories

00:01:53
and the stories in our

00:01:54
journey is what really drives us.

00:01:57
We can look back at it,

00:01:59
all those challenges that

00:02:00
we go through in life and

00:02:03
they can weigh you down or

00:02:04
they can empower you.

00:02:06
And so it's that perspective

00:02:08
shift and that perspective

00:02:09
shift takes time.

00:02:11
You don't arrive on that.

00:02:13
All of a sudden, by listening to me talk,

00:02:16
you can't just quickly flip the script.

00:02:17
Maybe you can.

00:02:19
Maybe there is something

00:02:21
that you want to do.

00:02:23
So looking back at all the

00:02:26
moments where I felt less than,

00:02:30
when I felt imperfect,

00:02:32
when I felt inadequate,

00:02:34
and when I truly struggled with

00:02:38
postpartum depression

00:02:39
through physical health

00:02:40
challenges that I had in my

00:02:41
life and actual,

00:02:42
like some things you can say, oh,

00:02:44
it's tangible.

00:02:45
We have a lab value attached to it.

00:02:47
So I think society will say, wow, okay,

00:02:49
a bone is broken.

00:02:50
A lab is abnormal.

00:02:52
Clearly there is a struggle.

00:02:53
So you can look back at all

00:02:54
those challenges and

00:02:56
moments of adversity and

00:03:00
those are in them.

00:03:01
They contain

00:03:03
fodder for what you're going to go.

00:03:05
There's kindling over there.

00:03:06
What are you going to make off yourself?

00:03:09
And how are you actually

00:03:10
going to take this,

00:03:11
whatever happened to you,

00:03:12
heal from it and share it

00:03:15
with others so that they can heal?

00:03:17
Because our journeys may seem so isolated.

00:03:22
There are common themes and

00:03:23
we can all help each other.

00:03:25
We are all

00:03:27
going through different

00:03:29
stages of our life journeys

00:03:31
that require help.

00:03:32
So being there to support others matters.

00:03:36
And we think that we have to

00:03:37
completely heal and then we

00:03:39
have to have a lot of

00:03:40
certifications and then we

00:03:42
can help others.

00:03:43
Like as a physician and all

00:03:44
the things that I have done,

00:03:45
like that's okay.

00:03:47
Well, what gives me the right support?

00:03:50
I think that the best thing

00:03:51
that gives you the right is

00:03:52
if you have been in a place

00:03:53
and a space and you have

00:03:55
felt what it was like to

00:03:57
feel that specific feeling,

00:03:59
that adversity, that way.

00:04:02
And if you know how to

00:04:03
create something better from it,

00:04:05
I think that is enough for

00:04:07
you to start even sharing

00:04:09
your story has so much

00:04:10
healing attached to it.

00:04:12
Mm-hmm.

00:04:14
And it's so important to

00:04:17
feel that sense of

00:04:19
community when you are

00:04:20
struggling with something.

00:04:22
And when you meet somebody who,

00:04:25
like you said,

00:04:25
is courageous enough to

00:04:28
share their story and you

00:04:30
don't feel like you're

00:04:31
alone in your struggle, I mean,

00:04:34
that is the first step for

00:04:35
other people healing.

00:04:37
I've often thought,

00:04:39
You know,

00:04:39
I think that's what we're

00:04:40
supposed to do with our struggles, right?

00:04:42
I think maybe we're all

00:04:43
supposed to look at what

00:04:44
has happened to us and then

00:04:46
extend a hand to another to help them.

00:04:51
So I'm wondering about the

00:04:53
relationship between

00:04:55
boundaries and burnout.

00:04:57
Because I read a little bit of...

00:05:02
on your posts,

00:05:03
and you talked about boundaries,

00:05:05
and it's such an important topic.

00:05:08
And especially, and I mean,

00:05:11
I don't mean to leave the guys out there,

00:05:12
but I feel like women,

00:05:14
and maybe this is because I

00:05:17
personally struggle with that,

00:05:19
I feel like women have

00:05:20
struggles with boundaries.

00:05:22
So talk to me about the

00:05:23
relationship between

00:05:24
boundaries and boundaries,

00:05:25
and what we can do about

00:05:28
Boundaries have absolutely

00:05:29
everything to do with burnout.

00:05:32
Boundaries, I would say,

00:05:34
are the ultimate self-care tool.

00:05:36
When you say self-care,

00:05:37
you're thinking massages

00:05:39
and facials and vacations.

00:05:41
Everything starts with a boundary.

00:05:43
And so I think they are the core.

00:05:46
They're at the heart of

00:05:48
reclaiming your sense of self.

00:05:51
And you don't want to set

00:05:52
them because they're not fun to do so.

00:05:55
And of course, of course,

00:05:56
women historically have

00:05:58
suffered more because you are a giver,

00:06:01
you're a nurturer.

00:06:03
It is in your innate nature

00:06:04
to give and to nurture till

00:06:06
you have nothing else left

00:06:08
to give and nurture.

00:06:10
So you're always going to

00:06:11
put yourself last.

00:06:12
And as you look at

00:06:14
boundaries and boundary setting,

00:06:17
it really is the core

00:06:18
component of your wellbeing,

00:06:21
whether you are a

00:06:23
a man, woman,

00:06:24
however you want to identify at this time,

00:06:27
or if you are going through

00:06:30
a rough time at work or at home,

00:06:33
we love to put blocks as well.

00:06:34
Like let's time block,

00:06:36
like this is problems at

00:06:37
home and this is problems at work.

00:06:40
And, you know, that's where we're at.

00:06:43
We need to fix this issue at home.

00:06:45
And this is like a work issue.

00:06:47
Let's stop blocking things

00:06:49
into time blocks of work and home.

00:06:52
Everything is interconnected.

00:06:54
What you're experiencing at home,

00:06:57
the boundary violations or

00:06:58
lack of boundaries that are

00:07:00
happening at home are

00:07:01
spilling into work and work

00:07:03
are spilling into home.

00:07:05
We teach people how to treat us.

00:07:07
And so every time you are

00:07:09
saying yes to things that

00:07:11
don't align with you, whenever you are

00:07:15
Having moments where you

00:07:17
feel like I should probably

00:07:19
behave like a person who is

00:07:23
nice to be around.

00:07:25
I don't want to be called the B word.

00:07:27
I just want to be somebody

00:07:28
who gets along with everyone.

00:07:30
And every time that depletes you,

00:07:32
it's exhausting.

00:07:33
So the first step to any

00:07:36
kind of well-being that you

00:07:38
want to create for yourself

00:07:39
is a boundary.

00:07:40
And that can look very

00:07:42
different for all of us.

00:07:43
Because some of us need

00:07:45
specific boundaries at work.

00:07:47
Some of us need specific

00:07:49
urgent boundaries at home.

00:07:51
And most of us need it both at home,

00:07:55
at work.

00:07:55
We need them everywhere.

00:07:58
Yeah.

00:07:59
So it's kind of that balance

00:08:01
of setting boundaries but

00:08:02
still being connected to your community.

00:08:06
So do you feel like when

00:08:09
someone starts on that journey,

00:08:10
where they show up, they feel

00:08:13
they feel that moment.

00:08:14
They just, they just can't do it anymore.

00:08:16
And there's, there's things happening, um,

00:08:19
both at work and at home.

00:08:22
Um, I mean, I know for myself,

00:08:26
I don't even think I was

00:08:27
aware of the negative

00:08:29
feelings I was feeling at first, you know,

00:08:32
and it wasn't until I

00:08:33
really started to look

00:08:34
around at my life in a

00:08:36
truly honest way that I said that, Ooh,

00:08:39
that,

00:08:40
that really is not working

00:08:41
for me and that is

00:08:42
preventing me from moving forward with A,

00:08:45
B,

00:08:45
or C. Do you find that people need that

00:08:49
kind of pause to really

00:08:52
look around their life and

00:08:56
see what do I need to erect

00:08:58
in what parts of my life?

00:09:01
Because it's difficult to be aware of that,

00:09:03
especially if you are burnt out,

00:09:05
you're probably running

00:09:07
from work to home and

00:09:10
you know,

00:09:10
sports practices and all those things.

00:09:13
So is there a period of

00:09:15
pause to gain that self-awareness?

00:09:20
I love pauses.

00:09:21
Again,

00:09:22
you're really thinking what I'm

00:09:24
thinking here, Kelly,

00:09:25
because our lives are overcommitted.

00:09:28
They're overscheduled.

00:09:29
We are going from point A to

00:09:31
point B. We're rushing.

00:09:33
All day we're rushing

00:09:34
because we don't have boundaries.

00:09:37
So our schedules are exploding,

00:09:40
whether it's with meetings,

00:09:42
whether it's work-related things.

00:09:44
people who work in health care,

00:09:45
they have a completely

00:09:47
different set of challenges.

00:09:48
And with them,

00:09:50
the conversation of burnout

00:09:51
is absolutely incomplete

00:09:53
without talking about moral injury.

00:09:55
And we can talk a little bit

00:09:56
more about that later too.

00:09:57
But if you look at where we

00:09:59
are as a society, we're all overcommitted,

00:10:02
overscheduled.

00:10:04
And we're really shying away

00:10:06
from saying no,

00:10:07
because we say that boundaries,

00:10:09
the way we view boundaries is flawed.

00:10:11
Most of us, myself included,

00:10:14
when I didn't do all this

00:10:15
work surrounding healing,

00:10:16
surrounding empowerment specifically,

00:10:18
I used to look at

00:10:19
boundaries as something

00:10:20
extremely negative in a way that, oh,

00:10:24
look at her.

00:10:25
She's really drawing her boundaries.

00:10:27
Like it's a way to draw a

00:10:28
wedge between you and the community,

00:10:30
you and other people,

00:10:31
you and other humans.

00:10:33
a way to distance yourself.

00:10:35
And some individuals will

00:10:36
also look at it as some

00:10:37
sort of entitlement and

00:10:39
where it's absolutely anything but that.

00:10:43
When we talk about boundaries,

00:10:44
the way you look at

00:10:45
boundaries really will

00:10:47
dictate how you draw them

00:10:49
and if you actually enact them.

00:10:51
If you look at boundaries as

00:10:52
a way to replenish and

00:10:54
nourish yourself so you can

00:10:56
show up as a more present

00:10:58
human to the other people in your life,

00:11:01
you will draw the boundary.

00:11:02
But if you look at a

00:11:04
boundary as a veg that is

00:11:05
going to distance you from other humans,

00:11:07
you won't do it.

00:11:08
So absolutely the first step

00:11:10
towards any change is a pause,

00:11:13
is to slow down.

00:11:15
Nobody can create change at

00:11:16
the pace they're at right now

00:11:18
your current schedule,

00:11:20
and if you start contemplating change,

00:11:22
of course,

00:11:22
there are stages of change as

00:11:24
there is transfer

00:11:25
theoretical model of change,

00:11:26
but wherever you are at,

00:11:28
if you have to make any

00:11:30
sort of positive impact or change,

00:11:33
you have to slow down and

00:11:35
you have to reflect, you have to audit.

00:11:38
I love audits.

00:11:40
Let's look at your life

00:11:41
right now and what is

00:11:42
working and what's not working.

00:11:44
And I love numbers.

00:11:47
Let's get real.

00:11:48
Look at your schedule.

00:11:50
Look at what you're doing right now.

00:11:53
There's a book I refer to

00:11:54
quite a bit by Oliver Berkman,

00:11:57
Four Thousand Weeks,

00:11:58
Time Management for Mortals.

00:12:00
So in the book, that's what he says.

00:12:03
Like on average,

00:12:04
studies show that the

00:12:05
average human lifespan is right now,

00:12:08
four thousand weeks.

00:12:10
And if you look at that,

00:12:11
and I believe one of his

00:12:12
quotes is and might be

00:12:13
paraphrasing here is like

00:12:14
the human lifespan is absurdly,

00:12:17
terrifyingly, insultingly short.

00:12:20
And so when you look at that,

00:12:23
start getting intentional

00:12:24
with your time and what's

00:12:26
even more precious than your time.

00:12:28
your attention, your focus,

00:12:30
because we all get the same

00:12:31
twenty four hours in a day.

00:12:33
But how much of that is time

00:12:34
that you can focus and you

00:12:36
can be completely present?

00:12:38
So now look at that number.

00:12:41
Look at your life.

00:12:42
Should you have or not have boundaries?

00:12:45
Ask yourself this question.

00:12:47
Should you not pause and get

00:12:48
really intentional where

00:12:50
and how you are spending this time?

00:12:53
And that doesn't mean that

00:12:54
you're going to suddenly

00:12:55
become what you feel is a

00:12:57
self-centered human.

00:12:59
That means you're just going

00:13:00
to become intentional with

00:13:02
how you take the next steps.

00:13:04
And so to even identify what

00:13:06
the next step is fine.

00:13:07
Okay.

00:13:08
Step one was you took a pause.

00:13:10
You realize let's audit my life right now.

00:13:14
And then you start realizing, okay,

00:13:17
from the space of slowing down,

00:13:19
I think I need to change things at work.

00:13:22
I need to change things at home.

00:13:24
Maybe there are things I

00:13:25
don't need to do anymore.

00:13:27
Maybe I don't need to go and

00:13:28
buy my groceries.

00:13:29
Maybe I can get them delivered.

00:13:30
So whatever the next step is

00:13:32
in terms of delegating tasks,

00:13:34
whatever that boundary will

00:13:36
look like for you,

00:13:37
that starts from a space of

00:13:39
pausing and reflection.

00:13:43
It's funny.

00:13:44
I meditate in the mornings at my church.

00:13:47
And I was looking at the

00:13:50
fence when I was actually looking at

00:13:54
stuff in preparation for

00:13:55
this podcast and when I

00:13:57
think about the boundaries

00:13:59
I said I always look at the

00:14:00
fence we put up when we

00:14:01
bought this property we put

00:14:03
up a large fence in the

00:14:05
back because we have two

00:14:06
labs and you know we wanted

00:14:08
and it was it was a means

00:14:10
of protection right so a

00:14:11
means of safety so

00:14:12
sometimes boundaries are

00:14:13
about keeping your yourself

00:14:15
your inner wellness safe um

00:14:20
But around that fence, we have three gates,

00:14:25
three big gates,

00:14:26
so that we can let people

00:14:30
in and we can let the dogs

00:14:31
out and explore.

00:14:33
And that's kind of how I

00:14:35
look at boundaries for my own life,

00:14:36
is that they're there to keep me safe.

00:14:40
But when I feel like someone

00:14:41
can be welcomed into my backyard,

00:14:43
I can open the gate.

00:14:46
And I'm not afraid to open

00:14:47
the gate and do it myself.

00:14:48
if I want to explore something different.

00:14:52
But it is difficult for people,

00:14:55
especially in family situations, hey,

00:14:58
where, you know,

00:15:01
the generational

00:15:03
relationship maybe has not

00:15:07
had boundaries.

00:15:08
And so people grow up in a

00:15:09
way where they don't think

00:15:10
that they are allowed to

00:15:12
have them themselves.

00:15:14
So it's almost like a relearning, I guess,

00:15:17
right?

00:15:17
Yeah.

00:15:18
Yeah.

00:15:19
I'm glad that you pointed

00:15:20
out that the

00:15:22
intergenerational view and

00:15:24
how we look at things differently

00:15:27
We like to have like gold standards,

00:15:29
right?

00:15:29
By the end of this podcast,

00:15:31
by the end of this recording,

00:15:32
you're going to have like

00:15:32
tips and tricks to follow.

00:15:35
Let's slow down with that.

00:15:36
You know,

00:15:37
let's just slow down for one

00:15:38
moment and realize that we

00:15:39
should not copy paste

00:15:41
everything we hear and try

00:15:42
to apply that to our lives

00:15:43
because our lives,

00:15:44
all of our lives are

00:15:45
different and unique in a specific way.

00:15:48
How you were raised, where you were raised,

00:15:50
the set of beliefs you were

00:15:51
raised and what you believe in now,

00:15:53
all of these things change and grow and,

00:15:55
or maybe they don't.

00:15:56
Wherever you find yourself right now,

00:15:58
boundaries are unique.

00:16:00
Boundaries are unique to all of us.

00:16:03
And where you might feel that, oh,

00:16:05
my goodness, I really need a boundary.

00:16:07
Another human might feel like, well,

00:16:09
I don't feel the need.

00:16:10
And so sometimes also

00:16:14
society makes you feel like, wow,

00:16:15
I need to do some boundary setting.

00:16:17
Well, maybe this is not where you need it.

00:16:19
You need it somewhere else.

00:16:20
So finding and recognizing,

00:16:22
this is a really big myth

00:16:23
that when I'm working with folks,

00:16:25
I realize, no,

00:16:27
a specific boundary does

00:16:29
not have to be copy-pasted

00:16:30
and applied to everyone.

00:16:32
You have to filter it

00:16:33
through the lens of what works for you.

00:16:36
What is culturally,

00:16:38
socially appropriate for you?

00:16:40
What aligns for you?

00:16:42
Even leave culture, society,

00:16:43
everything aside.

00:16:46
What is feeling good to you right now?

00:16:49
And of course,

00:16:51
if what you are feeling and

00:16:52
wanting goes completely

00:16:54
against your social cultural beliefs,

00:16:57
that's okay too.

00:16:58
Let's normalize all of it.

00:17:00
It is a process.

00:17:03
And how are you going to

00:17:03
then communicate it to the

00:17:05
older generations in a

00:17:06
space of compassion, respect,

00:17:08
and how are you going to share it

00:17:11
What is the opposite of not doing it?

00:17:14
All the,

00:17:15
the four thousand weeks are being

00:17:16
wasted with exhaustion, resentment,

00:17:20
energy depletion, lack of presence,

00:17:22
where if you had

00:17:24
respectfully shared your boundary,

00:17:26
I think that the time that

00:17:27
you have with that other human,

00:17:29
even if they are not understanding,

00:17:33
would be good time.

00:17:33
And frankly speaking, Kelly,

00:17:35
at the end of the day,

00:17:36
the people that really

00:17:37
matter will always

00:17:39
understand your boundary.

00:17:40
They might be surprised by it.

00:17:44
It's a really good way to pulse check

00:17:47
the people that truly want

00:17:48
to be around you because

00:17:49
they will start becoming very apparent.

00:17:51
Like this human actually

00:17:52
cares about me and not the

00:17:54
things that I do or all

00:17:56
these other roles that I was filling.

00:17:59
They care about me,

00:18:00
not that fact that I am

00:18:03
getting things done for them.

00:18:04
or the performance that I

00:18:07
was giving and the

00:18:09
production that I was giving,

00:18:10
but actually who I am and

00:18:11
my identity and being as a human,

00:18:14
because you,

00:18:15
the people who truly matter

00:18:16
in care will always be

00:18:17
there to honor and respect

00:18:19
your boundaries.

00:18:21
Absolutely.

00:18:24
So you,

00:18:24
and you actually work in geriatric

00:18:29
setting, correct?

00:18:31
So I'm sure that you see

00:18:32
kind of the family dynamics

00:18:36
with, you know, elderly, aging parents,

00:18:39
grandparents,

00:18:40
and their families who are

00:18:41
managing their care.

00:18:43
And that's, you know, it's a tough,

00:18:47
we took care of my husband's parents.

00:18:51
And that is,

00:18:55
it's a difficult but beautiful honor,

00:19:01
you know?

00:19:01
It is an honor, I think.

00:19:03
a sacred duty that you have.

00:19:07
But sometimes your

00:19:07
boundaries do get blurred because of,

00:19:10
you know, care that they need.

00:19:12
And so it is about managing the boundaries,

00:19:16
but also putting yourself a

00:19:18
little bit of slack when

00:19:19
they don't necessarily hold, right?

00:19:22
I mean, we have to be realistic sometimes.

00:19:25
I want to circle back a

00:19:27
little bit about moral injury.

00:19:29
Can you talk to us about

00:19:31
that and its relationship with partners?

00:19:35
Yeah, thank you.

00:19:36
And just to comment a little

00:19:38
bit about what you have shared.

00:19:40
As a geriatrician,

00:19:41
it is the honor of my life

00:19:43
because after practicing primary care,

00:19:45
I went for a fellowship in

00:19:46
geriatrics and now I help

00:19:49
older adults and their families.

00:19:51
Caregiving is a completely

00:19:52
different ballgame.

00:19:54
And we have to recognize the

00:19:57
unique circumstances.

00:19:57
So it is one of those unique circumstances,

00:20:00
self-care of the caregiver,

00:20:02
and how do you honor an

00:20:04
older adult in their aging process?

00:20:06
These are complex things,

00:20:07
but it is important to have

00:20:10
compassion for yourself and

00:20:12
for the other human in this

00:20:13
entire process.

00:20:13
So if anybody listening to this

00:20:16
needs you know that you're

00:20:17
not caring for yourself and

00:20:19
you're just caring for the

00:20:20
older adult that you're

00:20:20
caring for it's really

00:20:22
important that you care for

00:20:23
your own needs as well and

00:20:25
and recognize you mentioned

00:20:28
like we have to be

00:20:28
realistic we always have to

00:20:30
be realistic with

00:20:31
boundaries like otherwise

00:20:32
it's not if you're not

00:20:32
going to actually do it

00:20:33
there's no exercise in

00:20:35
making um in fantasizing

00:20:37
and you know creating those

00:20:39
things try to keep something small

00:20:42
a boundary that is small,

00:20:44
that will give you relief and realistic,

00:20:47
you know, and why do I say small?

00:20:49
Because doable.

00:20:50
I think maybe I should use

00:20:51
the word doable.

00:20:52
Whatever will be helpful for

00:20:54
you and recognizing that

00:20:56
how we care for older

00:20:57
adults and the struggles

00:20:58
that families go through at

00:20:59
that time are very different.

00:21:01
And viewing it through a

00:21:02
lens of immense compassion

00:21:05
is very important.

00:21:06
And now cycling back to moral injury,

00:21:10
Kelly.

00:21:11
I think that

00:21:13
When we talk about

00:21:13
healthcare workers and we

00:21:15
talk about the plight of

00:21:16
healthcare workers, you know,

00:21:18
about half of the

00:21:20
healthcare workers in U.S.,

00:21:21
according to the Medscape burnout report,

00:21:23
about forty nine percent of

00:21:24
them report being burnt out.

00:21:26
And most of them have been

00:21:27
burnt out for prolonged periods of time.

00:21:30
We have physician shortages,

00:21:32
physicians leaving medicine,

00:21:34
all these things happening.

00:21:35
Other healthcare workers are

00:21:36
burnt out as well.

00:21:38
The term burnout.

00:21:40
it was an occupational term,

00:21:42
and it was borrowed from

00:21:43
industry and then applied to healthcare.

00:21:46
But what healthcare workers

00:21:48
are going through is not

00:21:50
completely described by burnout.

00:21:52
So when you just say burnout,

00:21:55
a lot of healthcare workers,

00:21:56
a lot of physicians feel

00:21:58
like you're pointing a finger at them.

00:22:00
Like, you know, you need to just go

00:22:02
and take breaks and vacation,

00:22:04
and that's going to solve the issue.

00:22:06
So it's incomplete to just

00:22:08
talk about burnout when we

00:22:10
talk about what's happening

00:22:11
to our healthcare workers.

00:22:12
The term moral injury enters

00:22:14
over here because this term

00:22:16
was initially used for

00:22:17
Vietnam War veterans that

00:22:19
came back from war and they didn't

00:22:21
completely fall into the

00:22:22
category of PTSD and had

00:22:24
symptoms that were outside of PTSD,

00:22:26
but really didn't fit in at other places.

00:22:29
It happened from doing

00:22:30
things that didn't align with them,

00:22:33
with their personal beliefs.

00:22:35
And so in healthcare,

00:22:37
There's so much that it

00:22:38
happens that we cannot do

00:22:41
when we cannot do what we

00:22:44
were trained to do,

00:22:45
when we cannot give or

00:22:46
provide the best care to

00:22:48
our patients the way we

00:22:49
were trained to do because

00:22:51
of things that are outside

00:22:52
of our control.

00:22:53
such as logistical issues,

00:22:54
such as organizational systemic issues.

00:22:58
For example,

00:22:59
when a patient deserves X medicine,

00:23:01
but has to go through so

00:23:03
many hoops before they can

00:23:04
even get that medicine approved.

00:23:06
And you as a physician are

00:23:08
trained to give them that medicine.

00:23:09
That's what they need.

00:23:10
But you have to do the song

00:23:12
and the dance and the

00:23:13
clicks and the phone calls

00:23:14
and all these things with everything

00:23:17
that's an insult to you.

00:23:19
And as those insults accumulate,

00:23:21
you undergo moral injury.

00:23:24
And so when you're unable to

00:23:26
provide the care that

00:23:27
you're trained to give your patients,

00:23:30
that is moral injury.

00:23:31
So when you look at healthcare workers,

00:23:33
it is not just a healthcare

00:23:36
worker individual problem.

00:23:37
It never is solely that.

00:23:40
You have to look at not just

00:23:41
the content of what's going through,

00:23:43
but the context of what

00:23:44
they're going through.

00:23:45
And the context is,

00:23:47
moral injury really paired together,

00:23:49
if not overshadowing burnout.

00:23:53
And I will always recommend

00:23:55
Dr. Wendy Dean's work surrounding it,

00:23:58
surrounding moral injury.

00:23:59
Whoever's interested,

00:24:01
highly recommend reading more about that.

00:24:05
That is fascinating.

00:24:07
And not being able to deliver that care.

00:24:10
And I remember that as a

00:24:14
nurse in my nursing days, feeling

00:24:16
conflicted, you know,

00:24:18
because you just didn't

00:24:19
feel like you were doing

00:24:23
what you knew that patient

00:24:24
needed for a variety of reasons and then,

00:24:27
you know, out of your control.

00:24:30
But it does go against, you know,

00:24:31
you take an oath and you finish school,

00:24:33
right?

00:24:34
And then you commit that

00:24:36
you're going to do no harm

00:24:38
and you take care of this

00:24:39
patient and then that is

00:24:43
not necessarily what

00:24:44
happens in the real world.

00:24:47
Um, so how do we,

00:24:50
what's the solution for that,

00:24:51
for healthcare?

00:24:52
Like what can we do?

00:24:55
There are multiple solutions and that,

00:24:58
you know,

00:24:58
you address the individual and

00:25:00
you address the organization.

00:25:03
So there are solutions, first of all,

00:25:05
because we like to

00:25:06
intellectualize and we like to just,

00:25:09
you know, hide behind things that, oh,

00:25:11
it's a complex problem with

00:25:13
complex solutions.

00:25:13
Yes, it is.

00:25:14
But what's the option?

00:25:15
Are we not going to do anything about it?

00:25:17
So smart organizations that

00:25:20
truly care for their

00:25:21
healthcare workers are

00:25:22
working on organizational

00:25:23
levels as well as, you know,

00:25:25
addressing the individual level issues.

00:25:28
So

00:25:28
Breaking this into two pieces,

00:25:30
very simply speaking,

00:25:31
what are the things that

00:25:32
are causing moral injury?

00:25:34
All the logistical tasks,

00:25:36
the unending oppression

00:25:40
from the system that you can get rid of.

00:25:44
Every click, every type of the keyboard,

00:25:48
all of it counts.

00:25:48
I mean, as a nurse,

00:25:51
you remember how much

00:25:51
documentation you had to do.

00:25:53
So on an organizational level,

00:25:55
if we are to streamline and cut

00:25:58
logistical issues in process

00:26:01
it would be so helpful and

00:26:03
create spaces where our

00:26:05
healers are getting rest

00:26:07
they are getting time off

00:26:09
they feel like they belong

00:26:11
and they matter like they

00:26:12
have a seat at the table

00:26:15
what they're bringing

00:26:16
concerns to their

00:26:17
leadership they are being

00:26:18
heard does the leadership

00:26:20
even know what's happening

00:26:21
in the trenches are they

00:26:23
even going on ground right

00:26:25
you know, you always,

00:26:27
I hate the word

00:26:27
productivity when it comes

00:26:29
to healthcare and even in general,

00:26:31
because we are such,

00:26:33
our identities are tied to productivity.

00:26:35
They're not tied to values

00:26:37
and what the quality of the

00:26:38
work that we're doing is just like more,

00:26:39
more, more, you know?

00:26:41
So as you look at an organization,

00:26:45
we need compassionate

00:26:46
leadership that truly

00:26:47
understands there are

00:26:49
humans involved in the process.

00:26:51
And then,

00:26:54
when you go into the individual level,

00:26:57
also recognizing autonomy, choice,

00:27:01
and control,

00:27:02
really centering in that empowerment.

00:27:06
If a place and space is not serving you,

00:27:08
you have permission to leave,

00:27:10
you're not a failure.

00:27:11
And how can you empower

00:27:12
yourself to do that?

00:27:13
And if you don't have to leave,

00:27:15
like when I'm working with my clients,

00:27:17
some of them,

00:27:17
they're really happy in the

00:27:19
job that they were simply

00:27:21
because they found their choice,

00:27:24
their control and their empowerment.

00:27:26
And they were able to

00:27:27
advocate for their needs because

00:27:31
This goes right along with

00:27:32
boundaries because if

00:27:34
you're going to be quiet

00:27:35
and you're going to be the

00:27:36
nice person who gets along

00:27:38
with everyone while you're

00:27:39
suffering internally,

00:27:41
it's going to break you at

00:27:42
some point and then you're

00:27:43
going to leave and it

00:27:44
doesn't serve anyone.

00:27:46
So while the system is changing,

00:27:48
and I always say this

00:27:49
whenever I'm giving a talk,

00:27:51
whenever I'm working one-on-one,

00:27:53
the healthcare system is broken.

00:27:56
The health care system is,

00:27:58
good people in the health

00:27:59
care system are working to change it.

00:28:01
But you also have to take

00:28:03
care of your own needs.

00:28:05
And so you have to start

00:28:07
empowering yourself and

00:28:09
start taking what steps you need to take.

00:28:11
Because while all of this is happening,

00:28:13
remember those four thousand weeks?

00:28:15
We still have those four thousand weeks.

00:28:17
So I know that a lot of

00:28:18
times we're just staying in

00:28:19
the space of all the things

00:28:22
that we cannot fix.

00:28:23
But starting from you as an individual,

00:28:26
What are the things that you

00:28:27
can change in your circle of control?

00:28:30
And so I think that the way

00:28:32
we want to address it is two-pronged.

00:28:34
Coaching actually is a very

00:28:35
powerful modality.

00:28:37
There's data behind it that it does help.

00:28:40
It helps physicians.

00:28:41
It helps physicians in training.

00:28:43
So using techniques like that,

00:28:45
having mentorship.

00:28:47
treating our healthcare

00:28:48
workers like human beings

00:28:50
and not like disposable objects that,

00:28:54
okay, it's okay.

00:28:55
If the working conditions aren't good,

00:28:57
they're going to leave.

00:28:58
And then we're going to get more if,

00:29:00
if you are not spending time.

00:29:01
And also I think that's a

00:29:02
very poor business decision

00:29:04
because if you're not

00:29:05
really caring about your

00:29:06
employer retention and it's

00:29:07
a revolving door,

00:29:09
the trickle down effects of

00:29:10
that are huge.

00:29:12
So understanding that burnt out,

00:29:14
Healthcare workers are

00:29:15
costing the organization in terms of,

00:29:18
you know,

00:29:18
the work that they're producing

00:29:19
in terms of patient errors,

00:29:21
in terms of then they're leaving.

00:29:23
So investing in quality

00:29:25
things without gaslighting

00:29:28
your employees by mandatory

00:29:30
wellness modules and

00:29:32
mandatory wellness meetings

00:29:33
when what they actually

00:29:34
need is just a break

00:29:36
because they're humans.

00:29:37
It's so important.

00:29:38
So, so many levels,

00:29:39
but it can be addressed.

00:29:40
You just have to start

00:29:41
taking that first step.

00:29:44
And it does,

00:29:46
it does require that

00:29:48
empathetic leadership.

00:29:49
And I mean, I,

00:29:50
you're talking about with

00:29:52
coaching and mentoring,

00:29:54
sometimes people just need

00:29:57
to talk things through.

00:29:59
I mean,

00:29:59
there are things that in healthcare

00:30:01
that you see, that you carry,

00:30:06
you carry that with you forever.

00:30:09
And sometimes you just,

00:30:10
you need to talk through

00:30:11
those things and work

00:30:13
through the emotions surrounding it.

00:30:16
And you're right,

00:30:17
mandatory wellness seminars, mandatory,

00:30:22
like that just makes my

00:30:23
chest tighten a little bit.

00:30:24
You know, that whole,

00:30:26
that's just another thing.

00:30:28
On an individual basis,

00:30:31
one of the things that I

00:30:32
personally did when I felt

00:30:34
like I have no control over

00:30:36
my calendar anymore

00:30:38
is I did an analysis,

00:30:41
because I actually work

00:30:43
with the Franklin Covey

00:30:45
system of planning.

00:30:46
That was always my thing.

00:30:48
I like to prioritize my activities,

00:30:51
and it's just the way that

00:30:52
I stay on course.

00:30:54
But it wasn't working,

00:30:56
because I was looking at my calendar,

00:30:57
and it was full.

00:30:59
But on the calendar,

00:31:00
one of the things I noticed

00:31:01
is that I had never

00:31:02
scheduled any time to be just me,

00:31:06
just a human being.

00:31:08
And so I started to pencil in time where,

00:31:11
okay, nobody's booking me here.

00:31:12
I'm not doing this.

00:31:13
I'm and I, um, I'll just,

00:31:17
I'll give them a little shout out.

00:31:18
There's a company called

00:31:19
paint by numbers and you

00:31:20
can order a painting and

00:31:23
it's just like those,

00:31:24
the adult coloring books.

00:31:25
Right.

00:31:27
And for an hour, once a week, I disappear.

00:31:31
into this little thing with

00:31:32
my brush and I've got my

00:31:33
reading glasses on because

00:31:34
I have old eyeballs and I'm, you know,

00:31:37
doing my painting.

00:31:38
But, you know, that's, it is,

00:31:41
it starts on an individual

00:31:42
level where we look and we say,

00:31:44
this isn't working,

00:31:45
so what are we going to do differently?

00:31:47
And analyzing the calendar

00:31:51
and looking and saying,

00:31:52
I need to book some time for myself.

00:31:54
And I think Stephen Covey said,

00:31:55
he called it in the seven

00:31:57
habits of highly effective people,

00:31:58
sharpening yourself.

00:32:00
so that you are better

00:32:01
equipped than to go out and saw my trees.

00:32:04
But that is kind of the

00:32:08
first step for everybody, right?

00:32:10
The analysis.

00:32:12
The analysis is critical because

00:32:16
I mean,

00:32:16
you can't blindly just change things.

00:32:18
You can't tweak things.

00:32:19
And the scientist in me

00:32:21
loves those numbers.

00:32:22
And so let's get real.

00:32:24
This is not about soft

00:32:26
skills of self-care.

00:32:28
Everyone, people, some of them,

00:32:30
we all have these weird,

00:32:31
adverse reactions to

00:32:32
certain words that have

00:32:33
become part of the pop culture.

00:32:34
One of them is self-care.

00:32:36
When you talk about wellness

00:32:37
modules for health care

00:32:38
workers or resilience,

00:32:41
it doesn't go well.

00:32:42
But let's just get very real

00:32:44
with your own schedule.

00:32:46
Like you said, Kelly,

00:32:47
beautifully scheduling that

00:32:49
time for yourself.

00:32:51
You are, by doing that,

00:32:53
not just enjoying being a

00:32:55
human and having a human experience,

00:32:57
but also increasing your productivity,

00:32:59
dare I say it,

00:33:00
by resting your left brain

00:33:02
and leaning into your and, you know,

00:33:05
giving the rest between the

00:33:06
right and left brain and

00:33:07
creating rest in yourself.

00:33:09
mind by not focusing at the

00:33:10
same activity over and over again,

00:33:12
you can return to it.

00:33:14
with renewed energy.

00:33:16
I think Dr. Ben Hardy is the

00:33:17
one who said this.

00:33:18
I was reading one of his books and he said,

00:33:23
when you're never fully unplugged,

00:33:24
you're also never fully in the zone.

00:33:27
And he was talking about the

00:33:27
concept of psychological detachment,

00:33:29
which is so needed and rest

00:33:32
is so needed for recovery

00:33:34
that even objectively speaking,

00:33:36
we are shooting ourselves

00:33:38
in the foot by just more

00:33:39
and more and more.

00:33:40
So recognizing

00:33:43
Look at your calendar and

00:33:44
get real with yourself.

00:33:45
You know how we make our calendars.

00:33:47
We're not real with ourselves.

00:33:49
So we'll put tasks in there

00:33:52
that actually require two

00:33:53
hours and we have them

00:33:55
squeezed in fifteen,

00:33:57
twenty minutes slots.

00:33:59
Why don't we start there, you know,

00:34:01
right there?

00:34:02
And it doesn't have to be perfect.

00:34:04
And people find that, you know,

00:34:05
when you're calendaring,

00:34:06
they find it exhausting.

00:34:07
You can start at the start of a week.

00:34:10
Before you move anything,

00:34:11
I will still say this.

00:34:13
Before you move anything,

00:34:14
just look at what you're doing right now.

00:34:17
And stay in that moment.

00:34:19
Because as you create change,

00:34:23
you have the tendency to

00:34:24
feel very overwhelmed.

00:34:26
But if you just look at your

00:34:27
calendar and you realize

00:34:28
that one of the things needs to go,

00:34:31
and it's an easy fix.

00:34:32
Or...

00:34:33
just get real.

00:34:34
One of the things never happens,

00:34:37
but it always is on your calendar.

00:34:38
Maybe that needs to go.

00:34:41
Or one of the tasks that

00:34:42
always is in a fifteen minute window,

00:34:44
but actually deserves a one hour window,

00:34:47
needs to be in a one hour window.

00:34:49
And things that you don't schedule, right?

00:34:52
Things that you are not

00:34:54
really accounting for,

00:34:55
all the things that you do.

00:34:57
I don't think that any

00:34:59
woman's putting in meal

00:35:00
prep and laundry as much as

00:35:03
for those that are working,

00:35:05
they'll be putting in their meetings.

00:35:07
What about all that other

00:35:08
invisible workload from

00:35:09
your third shift that

00:35:11
you're not putting in?

00:35:13
Let's put all of that in.

00:35:14
Let's just get very honest and very real.

00:35:17
And so as you start to tweak things,

00:35:19
I think my first recommendation is to

00:35:23
First,

00:35:24
always plug in time for yourself

00:35:27
because everything else

00:35:28
will otherwise fill up your calendar.

00:35:31
Ask yourself this.

00:35:33
If in my ideal state in the future,

00:35:36
how do I want to live like?

00:35:38
And can I just start doing that right now?

00:35:40
Because the future isn't the future.

00:35:42
You can actually use it.

00:35:44
Use that analogy looking forward.

00:35:48
Why don't we just start

00:35:49
doing that right now?

00:35:50
If the future you, once a week,

00:35:53
goes to the nail salon or gets a facial,

00:35:57
or I know I'm giving them

00:35:58
in specific examples,

00:35:59
or just chills out on the

00:36:02
couch and does nothing or

00:36:04
goes for yoga or stretches like this.

00:36:07
I'm just sharing all these

00:36:08
things out because there is

00:36:09
no right or wrong,

00:36:11
whatever it is that you want to do.

00:36:12
If you want to be able to take a breather,

00:36:15
ask yourself,

00:36:15
how can I start doing that right now?

00:36:18
And I know when I say this,

00:36:19
my friends that are in healthcare,

00:36:22
I know you're feeling the agony of like,

00:36:24
well,

00:36:24
how am I going to plug that into my

00:36:26
schedule?

00:36:27
And if the answer is like,

00:36:28
there's no way right now

00:36:30
that you can plug that in

00:36:31
your schedule and you're feeling

00:36:34
not happy listening to this.

00:36:35
Like Amna is talking about

00:36:36
some really things that are

00:36:39
not applicable to me and

00:36:40
like good for her that she can do it.

00:36:43
That right there is your

00:36:44
sign that you actually need to do it,

00:36:46
that you need to advocate

00:36:48
for yourself at work so you

00:36:49
can start living the life

00:36:51
that you want to live.

00:36:52
And that right there is a

00:36:54
sign that if a place in

00:36:55
space is not serving you,

00:36:56
that you need to pivot or

00:36:58
move or whatever it is.

00:36:59
You have this one precious, amazing life.

00:37:02
Like what are you going to do with it?

00:37:05
literally are you just going

00:37:06
to let it slide

00:37:07
unconsciously by while you

00:37:09
are struggling with all the

00:37:10
things that you're

00:37:11
struggling with and you

00:37:11
don't have to do it alone

00:37:13
there are so many ways that

00:37:14
you can get help and when

00:37:16
sometimes I felt this way

00:37:19
when you're in the depths

00:37:20
of burnout and despair and

00:37:22
moral injury you're so

00:37:23
cynical when you hear some

00:37:25
of these things being

00:37:26
talked about like I can fix

00:37:28
my calendar what is she talking about

00:37:31
The first step really is to

00:37:32
ask for help and whatever

00:37:34
that looks like for you,

00:37:35
talking to your friend,

00:37:36
talking to your partner,

00:37:38
talking to just pausing,

00:37:41
just taking a day to

00:37:42
yourself to look at your

00:37:44
actual calendar and then

00:37:46
really reaching out,

00:37:47
talking to a therapist, a coach.

00:37:50
know that when you're trying

00:37:51
to fix things yourself and

00:37:53
you're feeling like you

00:37:54
have to do it all alone

00:37:55
first of all you don't have

00:37:56
to and you will have

00:37:57
massive blind spots I have

00:37:59
blind spots till my coaches

00:38:00
point those things out for

00:38:01
me or my therapist has

00:38:02
helped me heal things I

00:38:04
can't and I don't need to

00:38:05
do it all alone so help is

00:38:07
out there how can I

00:38:09
delegate how can I ask yes

00:38:13
And, you know,

00:38:14
what do you think the role

00:38:16
of procrastination in all of this is?

00:38:18
Because I will tell you,

00:38:19
and I'm admitting this right now,

00:38:25
I look at my plan and I

00:38:29
know when I'm doing something wrong,

00:38:32
when I procrastinate,

00:38:33
when I keep pushing a task forward,

00:38:35
I'm like, why do I not want to do that?

00:38:39
What role does procrastination play?

00:38:40
I mean, is that

00:38:41
For me, it's like a red flag.

00:38:44
There's something going on here, Kelly.

00:38:45
You don't want to do this.

00:38:47
There's always something

00:38:48
going on with procrastination.

00:38:49
And I think one of the

00:38:50
biggest things that I have

00:38:51
identified is

00:38:52
self-criticism and the role

00:38:55
that self-criticism and the

00:38:57
lack of self-compassion

00:38:58
plays in procrastination.

00:39:00
For those that want to delve

00:39:01
a little bit deeper on this, the book

00:39:03
called Self-Compassion by

00:39:04
Dr. Kristen Neff is a great read.

00:39:06
And she has a specific

00:39:07
paragraph that talks about

00:39:08
procrastination's role and

00:39:10
self-compassion and how

00:39:11
they're intertwined.

00:39:12
So as you look at tasks,

00:39:14
usually tasks can be

00:39:15
divided into two groups.

00:39:16
There are the mundane tasks.

00:39:18
For me,

00:39:19
I always give the example of

00:39:20
folding laundry.

00:39:21
And again, nothing against laundry.

00:39:23
I don't find joy in that task.

00:39:25
And no matter what I do,

00:39:27
I don't find joy in that task.

00:39:28
So I can either be hard on myself, like,

00:39:31
what is wrong with you?

00:39:32
Like people, like,

00:39:33
this is not such a big deal.

00:39:34
Stop, you know,

00:39:36
creating a drama around it.

00:39:38
So I have just realized I

00:39:40
need to practice

00:39:41
self-compassion over there.

00:39:42
And one of the

00:39:42
self-compassion components

00:39:44
that are innate in the

00:39:45
definition that Dr. Neff

00:39:46
talks about is mindfulness.

00:39:48
When you just recognize the

00:39:49
task for what it is,

00:39:50
And you don't over identify or diminish.

00:39:53
It's important.

00:39:54
It's important.

00:39:55
So laundry is something we

00:39:56
all have to deal with.

00:39:57
I will never find joy in it.

00:39:59
I do like the net result of organization.

00:40:02
So how can I then have

00:40:04
self-kindness and move past

00:40:06
through that mundane task?

00:40:08
and not let self-criticism

00:40:09
and perfectionism get in the way.

00:40:12
You're a woman.

00:40:12
You've achieved so much.

00:40:13
You can handle laundry.

00:40:15
Women for decades and years behind you,

00:40:18
hundreds of years, have handled laundry.

00:40:20
You start having all these

00:40:21
weird internal dialogues

00:40:23
surrounding just laundry.

00:40:24
And that's depleting and exhausting.

00:40:26
And before you know it,

00:40:27
the laundry is not organized, not folded.

00:40:29
So recognizing that

00:40:30
self-criticism actually

00:40:31
shows up with even small

00:40:34
tasks that we never even think about.

00:40:36
They're negligible.

00:40:36
And you procrastinate those little things.

00:40:39
And then there are the big things,

00:40:42
the important things,

00:40:43
like building a career,

00:40:45
launching a business, that big project,

00:40:47
that thing that is going to

00:40:49
get you closer to your dreams.

00:40:51
And you are not doing that because, again,

00:40:53
of self-criticism.

00:40:55
When you fail or if you fail,

00:40:59
You will be so hard on yourself.

00:41:01
Your judgment will be quick.

00:41:02
It will be swift.

00:41:04
You don't want to take that

00:41:06
internal self-flagellation.

00:41:08
So you just keep delaying the task.

00:41:10
And then you can say, well,

00:41:11
if I had studied for that test,

00:41:13
I would have done better.

00:41:14
Well, if I had prepped for that talk,

00:41:16
I maybe would have given this better.

00:41:18
Well, if I had actually done it.

00:41:20
So when you fail,

00:41:21
you can lean back onto like

00:41:23
lack of preparedness

00:41:24
because you're so aware

00:41:28
that you're going to be so

00:41:29
hard on yourself and you

00:41:30
start procrastinating on

00:41:32
the things that are so

00:41:33
important in your life.

00:41:34
The solution to all of this

00:41:36
is to start with some

00:41:39
self-kindness and some self-compassion.

00:41:42
Ask yourself,

00:41:44
what would a loving friend or

00:41:47
a loving family member do differently

00:41:50
If they were in my position,

00:41:52
what would I say to them?

00:41:54
So that's one great way.

00:41:56
Would I talk this way to a

00:41:57
friend or somebody I love a lot,

00:42:00
the way I'm talking to

00:42:01
myself right now internally?

00:42:03
And the task that you're dreading doing,

00:42:05
because when it goes wrong,

00:42:07
and it's almost like it

00:42:08
leads into the embracing of failure.

00:42:10
How can you actually embrace failure?

00:42:12
You can only embrace failure

00:42:14
if you have yourself as an ally.

00:42:17
We have partners and loved

00:42:19
ones in our life.

00:42:21
I'm grateful to have some.

00:42:23
And I hope the listeners

00:42:25
listening can identify one

00:42:26
person who always has their

00:42:27
back no matter what happens.

00:42:30
And you can go and you can

00:42:31
be yourself with that human.

00:42:32
Imagine having that kind of

00:42:34
relationship with yourself

00:42:35
that no matter what you did and you fail.

00:42:39
And so why is that so important?

00:42:41
Because at the time when you

00:42:42
fail massively,

00:42:43
which if you are trying to do big things,

00:42:45
you will also have big failures, right?

00:42:48
then you are able to process

00:42:50
and move forward.

00:42:52
Instead of staying in that

00:42:53
space of shame and hiding

00:42:55
and self-criticism,

00:42:56
you will be able to do the

00:42:58
next best thing because of

00:43:00
self-kindness and self-compassion.

00:43:04
So what would you recommend

00:43:07
for people who are having a

00:43:09
kind of negative

00:43:10
conversation with themselves?

00:43:12
You know, things like meditation,

00:43:15
affirmations.

00:43:16
What are some tools they can use?

00:43:19
love affirmations and I'm

00:43:22
working on meditation I

00:43:23
think I like mindfulness I

00:43:25
don't in general advise for

00:43:29
affirmations because most

00:43:31
of the humans that I'm

00:43:31
working with and most

00:43:33
humans in general that I

00:43:34
have seen you know when

00:43:36
your internal reaction to

00:43:37
something is is an instant opposite like

00:43:41
I am amazing.

00:43:42
I am beautiful.

00:43:43
You're doing the affirmation,

00:43:44
but your insight is saying, no,

00:43:46
you're not.

00:43:46
No, you're not.

00:43:46
No, you're not.

00:43:48
It just creates this flawed

00:43:50
experience with your sense of self.

00:43:53
So instead of an affirmation,

00:43:55
that's why I like mindfulness.

00:43:58
Mindfulness, really,

00:44:00
it doesn't have to be a

00:44:01
formal meditation practice.

00:44:03
Meditation is more formal.

00:44:04
Mindfulness is just bringing

00:44:06
awareness without

00:44:08
over-identifying or minimizing

00:44:11
the event or what you're

00:44:12
experiencing right now.

00:44:14
So as you look at self criticism,

00:44:18
if you just bring awareness

00:44:20
to what you're saying to yourself, you,

00:44:23
I'll give an example to

00:44:24
what I think internally,

00:44:25
things like you always fail.

00:44:28
You always get this wrong.

00:44:30
You're never going to be enough.

00:44:33
It's like such extreme

00:44:35
thoughts that are like absolutes, right?

00:44:37
You're never going to be enough.

00:44:38
You always fail.

00:44:39
So by bringing mindfulness to that,

00:44:43
I allow first thing that

00:44:44
happens is things slow down.

00:44:47
And when things slow down,

00:44:48
you can actually look at your narratives.

00:44:51
If you want to write them down,

00:44:52
it would be helpful.

00:44:54
Most folks,

00:44:55
when you put in journaling or writing,

00:44:56
initially are like, oh,

00:44:58
one more thing that I'm

00:44:58
going to have to do in my

00:44:59
already booked life.

00:45:01
So if that sounds very overwhelming,

00:45:03
you can start by just

00:45:04
noticing those words.

00:45:05
And ask yourself this.

00:45:07
As part of mindfulness is

00:45:09
you look at things as they are.

00:45:12
Is that real?

00:45:15
You always mess this up if

00:45:16
you're looking at projects.

00:45:17
Is that true?

00:45:19
Almost a hundred percent people will say,

00:45:21
no, that's not true.

00:45:22
That's actually not true.

00:45:23
I have done many successful projects.

00:45:26
you are never going to be

00:45:27
able to amount to anything.

00:45:28
Most people who are having

00:45:29
that conversation with

00:45:31
themselves have incredibly

00:45:33
achieved so much in their lives.

00:45:35
So what you are experiencing

00:45:37
in that moment, instead of just saying,

00:45:39
I am kind, I am beautiful, just like that,

00:45:40
which I love, like,

00:45:42
that's why I say I love affirmations,

00:45:44
but they don't always work.

00:45:46
Because your cerebral human part is like,

00:45:48
hmm, no, this is like, I can't just

00:45:51
you know, manipulate my way out of this.

00:45:53
But if you just stay there

00:45:55
and you literally ask yourself,

00:45:57
just the same way you were

00:45:58
getting very real with your calendar,

00:45:59
let's just get real with myself.

00:46:01
My brain right now is

00:46:02
telling me I'm not enough.

00:46:04
Like I'm never, I never get things done.

00:46:06
Is that even true?

00:46:08
And kind of take it from there.

00:46:10
So you keep asking yourself,

00:46:11
and this is not going to

00:46:12
happen overnight.

00:46:13
It's, it's years.

00:46:15
It's,

00:46:16
you did not get here where you are at.

00:46:19
My listeners over here right now,

00:46:21
they're in their twenties, their thirties,

00:46:22
their forties, even over that age range,

00:46:24
you didn't get where you

00:46:25
are right now overnight.

00:46:27
The self-criticism part of

00:46:28
you is a muscle that has

00:46:30
been strengthened over

00:46:31
years by slowing down,

00:46:35
bringing attention to yourself.

00:46:38
you can consistently adding

00:46:40
this just two three minutes

00:46:42
or when you are being hard

00:46:43
on yourself just bringing

00:46:44
awareness in those moments

00:46:46
just like going to the gym

00:46:47
if you do this over and

00:46:49
over again your muscles

00:46:49
will start to build up so

00:46:51
know that this is a longer

00:46:52
process but the rewards are

00:46:54
huge and what is the

00:46:56
alternative consistently

00:46:57
berating yourself forever

00:47:00
And so allow yourself to

00:47:02
slow down and look at life's journey.

00:47:05
The more you're self-compassionate,

00:47:08
there's research that tells

00:47:10
us that people who are

00:47:11
self-compassionate are more

00:47:12
intrinsically motivated.

00:47:14
They take ownership of their mistakes.

00:47:16
No surprise there.

00:47:17
They procrastinate less.

00:47:18
There are other

00:47:20
physiological changes that

00:47:21
happen in your body.

00:47:23
You are able to process pain better.

00:47:26
And so many other things that happen.

00:47:29
You are less averse from failure.

00:47:32
You know,

00:47:32
you are more able to take risks

00:47:35
and challenges.

00:47:35
And what is life?

00:47:36
Life is all about that.

00:47:38
Being in that space where

00:47:41
you're owning yourself and

00:47:42
you're moving forward.

00:47:46
I want to shift gears for a

00:47:47
minute and I want to talk a

00:47:49
little bit about gratitude.

00:47:50
Because gratitude is

00:47:51
something that I use in the

00:47:53
work that I do.

00:47:55
And I say kind of grow through gratitude.

00:47:59
And I started using

00:48:00
gratitude at a period of

00:48:02
struggle in my own life.

00:48:04
And what I found was when

00:48:07
you are looking for

00:48:08
gratitude in that moment,

00:48:10
you are present.

00:48:11
You are right there.

00:48:13
There's nowhere else to go.

00:48:14
When you are looking around your life,

00:48:15
looking, what am I grateful for?

00:48:17
You are in the here and now

00:48:19
so that you don't have that

00:48:21
regret of the past.

00:48:22
You don't have that fear of the future.

00:48:24
You're right here right now

00:48:26
where you are okay.

00:48:28
And once I started that very

00:48:31
real gratitude process,

00:48:33
because my previous

00:48:34
approach to gratitude was, oh,

00:48:36
I'm so thankful for my

00:48:37
family and my this and that.

00:48:39
And I am incredibly thankful

00:48:41
for my family and stuff.

00:48:42
But it was just something

00:48:44
that it was very superficial,

00:48:46
that earlier practice.

00:48:50
What are your thoughts on

00:48:51
gratitude and using it?

00:48:54
to ground yourself in the

00:48:56
present moment and how that can help you.

00:49:00
Gratitude is beautiful.

00:49:02
And I love the practice that

00:49:04
you've shared.

00:49:06
It is incredibly powerful

00:49:08
and perspective inducing.

00:49:09
So I always go for gratitude.

00:49:12
The problem I run into as I

00:49:13
work with all these high achievers is

00:49:16
they end up using gratitude

00:49:17
to gaslight themselves sometimes.

00:49:19
And this is a very

00:49:20
interesting perspective

00:49:21
that I've noticed.

00:49:22
And so I talk about that in

00:49:23
a little bit like toxic

00:49:24
gratitude kind of way.

00:49:26
So when you look at

00:49:27
mindfulness and you look at

00:49:28
gratitude and you look at

00:49:29
self-compassion,

00:49:32
You have to take things as they are.

00:49:33
So one of the components of

00:49:35
self-compassion is common humanity,

00:49:37
that we are all in this

00:49:38
shared human experience,

00:49:40
which allows perspective.

00:49:42
So what I notice a lot of

00:49:43
times working with

00:49:44
high-issue is working with physicians,

00:49:45
working with healthcare workers is, well,

00:49:48
people have it so much worse than I do.

00:49:51
So they will start

00:49:51
minimizing their pain and

00:49:53
comparing their suffering

00:49:55
and not honoring their own

00:49:56
journey and creating...

00:49:59
gratitude moving forward

00:50:00
from that so I and then

00:50:02
sometimes here's another

00:50:04
play on the word gratitude

00:50:06
is like this well I'm just

00:50:08
so grateful that I am in

00:50:09
this job and the job the

00:50:11
hospital system you're

00:50:12
working in or the people

00:50:13
that you're working with

00:50:14
are really um it's

00:50:16
traumatic environment for

00:50:17
you but you're like you

00:50:19
know what I'm just grateful

00:50:21
to have this opportunity

00:50:22
You know, I'm just so grateful.

00:50:24
And then being taken advantage of.

00:50:26
So I think it's really

00:50:27
important to break down the

00:50:28
word and look at its core

00:50:30
and its message.

00:50:31
And that's what you're talking about,

00:50:32
Kelly.

00:50:32
That's what you're talking about.

00:50:34
Taking gratitude for the

00:50:35
beautiful practice that it

00:50:36
is and not letting it,

00:50:40
not using gratitude to

00:50:42
diminish your experience,

00:50:44
not using gratitude to

00:50:45
exaggerate it either,

00:50:47
and also not taking it as a way

00:50:49
to continue to work in

00:50:51
places and spaces that don't serve you.

00:50:53
So looking at it as the

00:50:55
beautiful tool that it is,

00:50:57
because it really is a

00:50:59
wonderful way to center ourselves

00:51:02
it's not directly tied,

00:51:03
but I'm sure you've heard of the book,

00:51:05
The Gap and the Gain.

00:51:06
And so I love that concept

00:51:09
because if you can really

00:51:11
look at your life in any

00:51:13
situation that you're in as a game,

00:51:15
that is a really powerful

00:51:17
way to look at it.

00:51:18
It is a really powerful way

00:51:19
to practice gratitude for, you know,

00:51:22
and so I love the overall

00:51:23
practice and just

00:51:25
recognizing where you're

00:51:27
using it appropriately and

00:51:28
just centering yourself around it.

00:51:30
I absolutely practice it daily,

00:51:32
and it's wonderful.

00:51:34
And when I say I practice it daily,

00:51:36
please don't picture me

00:51:38
sitting under a tree.

00:51:40
I have young kids.

00:51:42
I'm not sure if this,

00:51:44
that just plays into the

00:51:45
perfectionistic tendencies, right?

00:51:48
Like people see all these

00:51:49
beautiful images on Instagram.

00:51:51
And like, when, when I say gratitude,

00:51:54
gratitude happens when

00:51:55
you're driving a car on your, you're on,

00:51:58
stopped in traffic.

00:51:59
Gratitude happens when

00:52:00
you're at the doctor's

00:52:01
office with your child and, you know,

00:52:03
your child is sick,

00:52:05
but you're thankful that

00:52:06
it's an illness that might pass.

00:52:09
And gratitude can happen anywhere.

00:52:11
So,

00:52:12
It can also be an intentional practice.

00:52:15
All of these things are doable.

00:52:16
These energy shifts that you

00:52:17
can create for yourself,

00:52:19
they're so practical, so doable.

00:52:21
That's why I love it.

00:52:25
One example I like to tell

00:52:27
people when I talk about my

00:52:30
approach to gratitude is

00:52:32
one of the things in the

00:52:33
early days of my loss that

00:52:34
I was thankful for is that

00:52:36
my broken heart continued

00:52:39
Because I wasn't sure where

00:52:42
I was going to end up.

00:52:43
I was in such a broken space.

00:52:46
And that's the title of the podcast,

00:52:49
Broken Beautiful Me.

00:52:51
And what I found through gratitude is,

00:52:57
you know, it's not the big things.

00:52:58
It's the little baby steps.

00:53:01
And they tether you.

00:53:03
And you tie them all

00:53:04
together day after day.

00:53:07
And then with each passing day,

00:53:09
you see a little more light.

00:53:12
You find your way back to

00:53:14
the light by feathering

00:53:15
yourself with gratitude for

00:53:18
the baby steps that you made.

00:53:20
And like you said, it can be in the car.

00:53:22
You're driving your kids to some activity,

00:53:24
and you look back,

00:53:26
and they're both smiling and happy,

00:53:28
and you just feel that in your heart.

00:53:33
It's just a way to shift our

00:53:36
perspective about what really matters.

00:53:39
And truly how lucky we are to be alive.

00:53:43
Because like you said,

00:53:44
we don't have an infinite time.

00:53:47
I want to ask you,

00:53:49
what has been the most surprising thing,

00:53:51
and you're so generous with your time,

00:53:52
but I want to ask you

00:53:53
what's been the most

00:53:54
surprising thing that

00:53:55
you've learned about

00:53:55
yourself from this

00:53:57
remarkable journey that you've been on?

00:54:01
I

00:54:02
have learned many things about myself,

00:54:04
but I think one of the core

00:54:08
recognitions is humor is a

00:54:11
core value of mine.

00:54:12
And I never realized that

00:54:13
whenever you talk about

00:54:15
visioning work and values work,

00:54:17
I would talk about

00:54:18
integrity and all these

00:54:20
other things and empathy,

00:54:22
but I realized I love humor and,

00:54:25
you know,

00:54:27
It can lighten things up.

00:54:29
Humor can tie in with gratitude.

00:54:30
It's just like you mentioned.

00:54:31
You mentioned it so

00:54:32
beautifully that you find

00:54:34
your way to the light.

00:54:35
I think that was such a

00:54:36
beautiful perspective, Kelly.

00:54:38
So I think for me,

00:54:39
it was really surprising to

00:54:40
realize that so many things

00:54:43
around me are so scary all the time.

00:54:46
And they're all so serious.

00:54:47
Like, I'm a doctor.

00:54:48
I'm around death.

00:54:50
I am around so many serious things.

00:54:53
Like, it's life and death.

00:54:54
And it's intense.

00:54:55
Yeah.

00:54:56
And then can we just take a

00:54:58
step back and find moments to laugh in?

00:55:01
And I haven't talked a lot

00:55:03
about this publicly,

00:55:04
but I'm coming to realize

00:55:06
more and more that, wow,

00:55:07
humor matters a lot to me.

00:55:09
The ability to joke and the

00:55:10
ability to have a joke and

00:55:12
take a joke in a

00:55:13
nonjudgmental way and the

00:55:16
actual experience of

00:55:17
laughing with people that

00:55:19
you love and you don't care

00:55:22
or creating laughter or

00:55:23
creating humor for others.

00:55:25
And so I think that has been

00:55:26
one of the most surprising

00:55:27
things that I found out about myself.

00:55:30
And the other thing was that

00:55:32
I could be kind to myself

00:55:33
playing on further on

00:55:34
self-compassion and my life

00:55:38
would not stop.

00:55:39
Like I was so scared that if

00:55:41
I stopped being hard on myself,

00:55:43
everything, the motivation,

00:55:45
the drive to be better, to do the things,

00:55:48
it would just crumble.

00:55:49
And the only way that I

00:55:50
could go on was actually

00:55:52
the self-flagellation,

00:55:53
the being hard on yourself,

00:55:54
the constant berating.

00:55:56
Well, I stopped that.

00:55:56
And guess what?

00:55:57
I am more motivated.

00:55:59
I procrastinate less.

00:56:01
I feel healthier.

00:56:02
All those things actually happen.

00:56:03
And I was very skeptical of

00:56:05
this self-compassion business,

00:56:06
as I would call it.

00:56:07
But it was so remarkable.

00:56:10
I think that front and center,

00:56:12
the single best thing that

00:56:14
I did for myself was

00:56:16
actually letting myself breathe.

00:56:19
And it's so surprising.

00:56:22
I was still motivated.

00:56:23
And I was like, well,

00:56:24
if I be kind to myself,

00:56:27
everything that I have worked so hard for,

00:56:28
it will just crumble in an instant.

00:56:30
And that's just not true.

00:56:31
And that has been very surprising as well.

00:56:35
And that is a beautiful

00:56:37
permission for our

00:56:38
listeners to kind of take

00:56:39
the leap because, you know,

00:56:41
you've proven it that you

00:56:43
can manage it and still have.

00:56:45
balance and boundaries and

00:56:48
happiness and joy.

00:56:50
What's one question you wish

00:56:52
I asked you and how would

00:56:55
you have answered?

00:56:58
That's a tough one because I

00:57:00
think we did cover quite a bit.

00:57:06
I mean, nothing comes to my mind right now,

00:57:08
to be honest.

00:57:11
But I couldn't think of anything either.

00:57:13
As I was saying,

00:57:14
it's a magnificent conversation.

00:57:17
I've just enjoyed it so much.

00:57:20
To finish off,

00:57:22
I always talk about my one

00:57:23
little thing for the day

00:57:25
and that goes back to the gratitude.

00:57:27
And today I was thankful.

00:57:29
I got a message from a

00:57:33
stranger who met my husband

00:57:34
at Sam's Club.

00:57:36
And she was picking up supplies for,

00:57:39
of course,

00:57:40
the hurricane victims in the mountains.

00:57:43
We live in South Carolina on

00:57:45
the border between North Carolina.

00:57:48
And anyway,

00:57:48
she met my husband in Sam's Club.

00:57:51
And he said, oh,

00:57:52
are you part of a group helping?

00:57:55
And she explained.

00:57:56
And so he just gave her some

00:57:58
money to support her

00:57:59
efforts because there's so

00:58:01
many people who are suffering right now.

00:58:05
I don't really know how she

00:58:06
tracked me down,

00:58:06
but she sent me this

00:58:07
message this morning and I was reading,

00:58:09
reading it and I was thinking, no,

00:58:11
that's really what it's all about.

00:58:13
Right.

00:58:14
And I love, I learned from,

00:58:15
I'm thankful because I

00:58:16
learned from my husband every day of it.

00:58:18
And, um,

00:58:21
and I'm also thankful for that

00:58:24
lady because she's doing

00:58:25
such important work.

00:58:26
She's going up there and helping people.

00:58:29
Um,

00:58:30
so those are two of my little things

00:58:32
today.

00:58:32
What are you thankful for?

00:58:35
I am very thankful for

00:58:37
health and I find myself

00:58:39
being very thankful for that every day.

00:58:41
I think it's,

00:58:43
maybe it's by default that I

00:58:44
am a physician and I get to

00:58:45
see the other side of what goes on.

00:58:48
And I think I'm just really rooted.

00:58:49
My daughter was not doing

00:58:50
well last evening and just

00:58:54
nothing, nothing too serious.

00:58:55
The usual,

00:58:56
the season is coming and she had

00:58:58
something up and, you know,

00:59:00
this morning she was fine.

00:59:01
And I was just so grateful

00:59:02
for that because when

00:59:04
there's something wrong

00:59:05
with your health and have

00:59:07
been on the other side,

00:59:08
when there are things were not right,

00:59:10
felt like everything just

00:59:11
comes to a standstill, you know,

00:59:12
literally quite literally.

00:59:14
So I'm very grateful for my health.

00:59:15
And I think that's a really big one.

00:59:17
And I am so grateful for

00:59:20
meeting inspiring humans every day.

00:59:23
And just like you've mentioned that story,

00:59:26
I have had wonderful

00:59:27
conversations all morning

00:59:28
and this being another one,

00:59:29
because I think that the

00:59:31
people we surround ourselves with,

00:59:33
they give us energy and,

00:59:34
and that gratitude in me comes every day,

00:59:37
even when I'm seeing my patients,

00:59:39
because when you see,

00:59:41
and you are around humans

00:59:42
that are going through

00:59:43
chronic medical illnesses,

00:59:45
they carry this incredible

00:59:47
resolve and resilience.

00:59:48
And that always gives me

00:59:50
such energy when I see my patients,

00:59:53
their tenacity,

00:59:54
they have had this illness

00:59:56
and they're dealing with it

00:59:57
and how they're showing up.

00:59:59
And, you know,

00:59:59
I had one of my patients was

01:00:00
laughing with me.

01:00:01
He was dropping jokes all

01:00:03
over the place and he was

01:00:04
playing in with humor and

01:00:06
all those things.

01:00:07
And there's joy in being a

01:00:09
physician that gives me gratitude,

01:00:11
being a coach that gives me gratitude,

01:00:13
an entrepreneur gives me

01:00:14
gratitude because there's so much joy

01:00:16
things that are around me that inspire me.

01:00:20
And if I can go through my

01:00:22
day feeling inspired, what better way,

01:00:24
what better energy to carry?

01:00:30
It has been such a pleasure

01:00:31
to talk to you.

01:00:32
I can't thank you enough.

01:00:35
This conversation has been just beautiful.

01:00:39
Before we close,

01:00:41
if you can tell our

01:00:42
audience how they can find

01:00:43
you and your work so that

01:00:47
we can track again.

01:00:47
And we'll also have it in

01:00:49
the notes for the episode as well.

01:00:51
Thank you, Kelly.

01:00:52
This has been a wonderful

01:00:53
conversation and I have

01:00:54
learned so much as well.

01:00:56
You can find me,

01:00:57
I hang out a lot on LinkedIn.

01:00:59
That has been my new platform.

01:01:01
I would say I'm quite enjoying it.

01:01:02
So my first and last name, Amna Shabir,

01:01:04
you can find me there.

01:01:06
And on Instagram, it's dr.amnashabir.

01:01:09
And my website is also dramnashabir.com.

01:01:12
And come find me, hang out.

01:01:14
You know,

01:01:15
it's amazing to get connected

01:01:16
with humans.

01:01:17
And connection through

01:01:18
stories is so powerful

01:01:20
because we can feel alone

01:01:22
and in our silos.

01:01:23
And then we look out.

01:01:24
And I think podcasts are

01:01:26
such a wonderful way to

01:01:28
just hear stories of other

01:01:30
humans that are healing and

01:01:31
becoming powerful through those journeys.

01:01:36
Thank you so much.

01:01:39
Everybody,

01:01:39
it's been a beautiful episode of

01:01:41
Broken Beautiful Me.

01:01:43
Again,

01:01:43
I want to thank Dr. Amna Shabir for

01:01:46
being a wonderful guest,

01:01:48
and we will see you next time.

EmotionalResilience,SelfCareForDoctors,HealthcareBurnout,OvercomingPerfectionism,PhysicianWellbeing,BurnoutPrevention,BurnoutRecovery,postpartumdepression,PhysicianWellness,overcominganxiety,MentalHealthAdvocacy,HealthcareLeadership,perfectionism,